Terms and conditions

We are committed to your satisfaction and safety - in order for us to realistically provide this level of service we have to operate to these set of rules:

1. Amendments to terms and conditions
Celtic Diving Limited reserve the right to change these Terms and Conditions without prior notice.

2. Booking Arrangements
To confirm bookings we require payment usually at least four weeks in advance of any course or activity. Additionally it is the responsibility of the client to check with us by telephone or email two days before scheduled if the course or activity will go ahead. Bookings outside our published schedules can be arranged at our discretion. Any payment made to us is contractual and confirms that our terms and conditions have been read and are agreed by clients.

3. Qualification is not automatic
Please note that training is paid for but qualifications are earned. Our course schedules are based on the minimum training time that is needed to obtain the certifications. We uphold the highest standards of training and expect candidates to meet our standards if they wish to qualify. Due to the varying abilities of candidates, we cannot guarantee that every individual will be able reach the required standards in the time given. Therefore, it is not realistic or practical to set deadlines. Remedial and make up training can be arranged at extra cost.

4. Cancellations
The environment in which we operate is unpredictable. Therefore, cancellations may be inevitable and are at our discretion, dependent on tides, forecasts, sea conditions and other variables. We reserve the right to alter all itineraries and will offer alternative dates but strictly no cash refunds. If we receive a cancellation from a client within two weeks of a booking or a client fails to show up or abandons a course or activity, there is strictly no cash refund or alternative date offered. We will have booked all the necessary staff and resources, turned down other bookings and generally committed ourselves to your attendance. If we receive a cancellation up to three weeks before a booking we will offer up to three dates for an alternative booking free of charge, but strictly no cash refund.

5. Medical status and health and safety
The sea is a demanding environment and we operate to the highest levels of safety. Your health is a key issue in any diving activity and, therefore, all divers must complete the medical declaration satisfactorily or bring a GP’s letter confirming they are fit to dive, (please click here to view). Any misstatement on the medical declaration could endanger your life. We accept no responsibility for your safety in the event of any misstatements which will also render our contract with you null and void. Any clients with a BMI of 30 or more must inform us prior to booking. Being overweight puts you in jeopardy. We reserve the right to refuse a candidate to complete a course or activity if we believe that a client will compromise health and safety for whatever reason – no refunds will be given, our word is final.  If you have any concerns about your health please talk to us before booking. Furthermore, we also reserve the right to insist that divers have to be accompanied on dives by one of our instructors at the clients extra expense if we believe that any diver may compromise health and safety for whatever reason – our word is final. The use of surface marker buoys (SMB’s) is mandatory on dive charters. Divers must comply with the skippers instructions to either deploy the buoy at the start of the dive or immediately any current is encountered during the dive or on the ascent. There is a strong possibility that divers could be lost at sea for failing to carry out the recommendations, we cannot be held responsible for this. For divers with no SMB experience we can arrange training. Any client that needs to be evacuated from a training or activity location for whatever reason by one of our vessels or vehicles will be liable for all expenses incurred including emergency oxygen and first aid materials.

6. Certified Divers
Certified divers must bring evidence of their qualifications; either certificates or logbooks, failure to do so may result in being refused to dive – no refunds will be given, our word is final. Divers that bring their own equipment must ensure that it is serviced annually or every 100 dives, or in the case of cylinders are in test. Failure to comply will render our contract with you null and void.

7. Equipment Hire
All our hire equipment is of a very high standard and maintained regularly. We expect divers to look after the equipment carefully, any misuse of equipment could endanger your safety and the safety of others. Our hire suits and BCD’s are of standard size – if any participants are not of standard size they must arrange for their own suits before enrolling on any courses or activities.

8. Damage or loss
Celtic Diving, owners and staff accept no liability whatsoever for any theft, loss, damage, injury or otherwise to clients and their belongings. Therefore we strongly advise that clients take out their own insurances. Any of our hire equipment lost, broken or not returned must be replaced at the full retail value by the hirer.